Episode 9

The Evolution of the CISO Role

Published on: 26th September, 2023

On this episode of The Smart IT Podcast, I welcomed Dan Holden, VP, Cyber Security from BigCommerce. For IT, the focus on defending its organization from cyber risks is led by the security team. When an organization is fortunate to have that team led by a CISO, focus can be directed to managing cyber risk that frees the rest of IT to focus on keeping the lights on and help their businesses innovate. We talked about the evolution of the role of the CISO, including what he has seen over the last three decades in this industry. We discussed several insightful areas, starting with Dan’s origin story in cyber security to the responsibilities of the tech industry to all of our security efforts. Interesting topics like data privacy, who should pay for logging, espionage, and the inevitable wave of new regulations were also covered.

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About the Podcast

The Smart IT Podcast
Where IT explores what's next...
The Smart IT Podcast, where IT professionals can assemble and hear from each other, industry leaders, thought leaders, and those in adjacent fields to collaborate and learn from each other and explore what’s next for IT.

The Smart IT Podcast explores what’s next for IT as it continues to find ways to get the important things done for our organizations.
Preparing for the next decade, we need to think differently about how we approach our work to continue to thrive into the future.

Smart IT is an approach, conceptual framework, and development model to getting the important things done by transforming the way traditional IT thinks, works, and leads. It supports the disruption of the status quo, simplifies the complex, reduces uncertainty, and improves risk mitigation.

There has never been more pressure to deliver for our organizations; but I know IT is up to the challenge.

That will require IT to lead by working smarter. Let’s do it together.

About your host

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William D. Reed

As someone who has spent decades bridging the gap between those who build solutions and the people who need them,I’ve seen firsthand why so many great ideas fail—not because they aren’t innovative, but because they never truly reach or work for the people they were meant to help.

Today, through my work at Willway Labs and my Frontline Innovation framework, I help enterprise leaders, product teams, and innovators dismantle real human problems at the frontline—where solutions are actually experienced, adopted, and trusted.
Because innovation isn’t complete when you launch… it’s complete when it works in someone’s life.

What I do is help organizations close that gap—so their ideas don’t just exist…they deliver real value.