Episode 24

Maturing your Asset Management Program

Published on: 4th June, 2024

In this week's episode of the @the smart it podcast, I welcomed Robert Hart and Pam Cheesman from Device42 to the show. We discussed the importance of asset management for IT. We highlighted the persistent challenge of manual processes and basic tools used by many organizations to track their technology assets. The conversation revolved around the need for good asset management, the common challenges faced by organizations, and the benefits of implementing a CMDB (Configuration Management Database).

My guests emphasized the importance of asset management for decision support, cost reduction, risk mitigation, and compliance. They also discuss the need to understand the dependencies and business impact of assets, including software and devices controlling critical workflows. The conversation focused on the importance of asset management and the challenges organizations face in discovering and managing their assets.

They emphasized the need for a comprehensive CMDB and the role it plays in disaster recovery, business continuity, and decision support. The conversation also highlighted the impact of downtime and the increasing dependence on technology in various industries. The episode concluded by discussing the significance of helping clients understand the value and ROI of implementing a robust asset management program.

Key Takeaways:

- Asset management is a persistent challenge for organizations, with many still relying on manual processes and basic tools.

- A good asset management system, with a robust and complete CMDB, is essential for decision support, cost reduction, risk mitigation, and compliance.

- Understanding the dependencies and business impact of assets, including software and devices controlling critical workflows, is crucial.

- Asset management should be a priority for CIOs and IT leaders, as it provides a competitive advantage, helps avoid security breaches, and enables agility and adaptation.

- Centralizing asset management capabilities and implementing role-based access control can improve efficiency and reduce friction between different IT teams.

- Asset management is crucial for organizations to understand and manage their assets, whether in on-premises, in the cloud, or in OT environments.

- Downtime can have significant financial and reputational impacts, highlighting the importance of asset management.

- The increasing dependence on technology in various industries necessitates a focus on asset management.

- Helping clients understand the value and ROI of implementing asset management solutions is crucial.

#assetmanagement #IT #digitaltransformation #CMDB, #decisionsupport #costreduction #riskmitigation #businessimpact #visibility #disasterrecovery #businesscontinuity #downtime #technologydependence

Show Notes:

-Robert on LinkedIn: https://www.linkedin.com/in/robert-hart-1119953/

-Pam on LinkedIn: https://www.linkedin.com/in/pam-cheesman/

-Device42: https://www.device42.com/

-Device42 Podcast: https://www.device42.com/podcast/

-Link to this episode: https://youtu.be/JjdClAcED4Q

-The Smart IT Podcast YouTube Channel: https://www.youtube.com/@thesmartitpodcast

-Captivate Website for all episodes: https://the-smart-it-podcast.captivate.fm/

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About the Podcast

The Smart IT Podcast
Where IT explores what's next...
The Smart IT Podcast, where IT professionals can assemble and hear from each other, industry leaders, thought leaders, and those in adjacent fields to collaborate and learn from each other and explore what’s next for IT.

The Smart IT Podcast explores what’s next for IT as it continues to find ways to get the important things done for our organizations.
Preparing for the next decade, we need to think differently about how we approach our work to continue to thrive into the future.

Smart IT is an approach, conceptual framework, and development model to getting the important things done by transforming the way traditional IT thinks, works, and leads. It supports the disruption of the status quo, simplifies the complex, reduces uncertainty, and improves risk mitigation.

There has never been more pressure to deliver for our organizations; but I know IT is up to the challenge.

That will require IT to lead by working smarter. Let’s do it together.

About your host

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William Reed

I am an advisor of technology for business use, have seen the possibilities, the challenges, the constraints, and the risks. I have seen firsthand the technical debt, silos, broken communication, despair of IT, and business frustrations. And, I have seen the possibilities, the hopes, and the opportunities while working in the trenches of IT.

As someone that has analyzed, designed, built, and supported technology infrastructure for many businesses over the years, and followed the technology trends and cyber threats, I see the opportunities for our organizations and for the professionals of IT as a fulfilling and thriving career.

I believe we have been blessed with great opportunities to continue to improve ourselves and organizations. If it’s possible, there is no reason enterprise IT cannot reach new heights and help our businesses thrive in age of disruption, complexity, and risk.

I have a passion is bringing a fresh perspective to the challenges in front of IT and help inspire a team to tackle and win. And to help individuals and organizations make better decisions to improve outcomes and experiences.

I advise on matters of technology use for organizational benefits. He has over 20 years’ experience in the Information Technology field. He has worked for multiple technology value added resellers, representing the major vendors and technologies in the industry. He has consulted across the major industries, including banking, health care, retail, oil & gas, education, government, finance, and legal.